Grok, Getty Images Signature de triloks, en.edatv.news Sam's Club angers millions of Americans: it will no longer be the same in the USA
Millions of Sam's Club customers will need to consider an important update to keep saving a lot of money
Sam's Club, the popular wholesale shopping chain, has been one of the favorite destinations for American consumers for years. With attractive prices, products in large quantities, and exclusive benefits for its members, it has managed to build loyalty among millions of people. However, a recent announcement has caused great annoyance among its most loyal members.
The company, owned by Walmart, has announced a significant change that directly affects its Plus members. Until now, one of the main attractions of this membership level was unconditional free shipping. Starting August 18, that benefit will no longer be unlimited: only orders over $50 will have free shipping, and others will incur an additional cost of $8.
A change that many have not liked
The measure has provoked very negative reactions on social media. Many Plus members feel they have lost one of the main benefits for which they pay $110 a year. Some have stated that they will leave Sam's Club and switch to Costco, its main competitor, which has gained millions of new members.
From Sam's Club they assure that the new minimum threshold seeks to expand online shopping options and facilitate access to more products. However, they have not detailed how this measure fulfills that promise. The lack of clear explanations has been another reason for criticism among customers, according to El Adelantado.
It has been reported that certain product categories may have different shipping rates, although the company has not specified which ones or under what conditions. This has caused even more confusion among members, who see their shopping experience becoming more complicated.
Divided opinions and unexpected consequences
Some Sam's Club customers consider this change a hidden scam. They claim that online products have higher prices than in physical stores, and that, combined with the new shipping charge, ends up making everything more expensive. They also point out that no additional rewards are obtained for shopping online, which puts those who prefer this channel at a disadvantage.
Several members of Sam's Club reported that they have had problems with the promised discounts on the online platform, which often were not applied correctly. This forced them to contact customer service, something they describe as a tedious process. This accumulation of frustrations has led more than one to cancel their Plus membership, which can be refunded proportionally according to the remaining time.
Not everything has been negative: some users have highlighted that, at least, it is no longer necessary to choose standard shipping to avoid paying extra. With the new system, if the order exceeds $50, shipping will be free automatically, which they consider an improvement. However, this specific improvement has not been enough to calm the general discontent of Sam's Club customers.
More posts: