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Privacy Policy

The objective of this policy is to inform interested parties about the different processing carried out by this organization through the website that affects their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights.

 

1. IDENTIFICATION AND CONTACT DATA OF THE CONTROLLER

EDA TV CONSULTING SL., domiciled at Lagasca 79 1st Left (28006) Madrid, with Tax ID B88605266, contact phone 682506091 and email administracion@edatv.com

DATA PROTECTION OFFICER

SEGURIDAD Y PRIVACIDAD DE DATOS, SL, with contact phone 963 122 868 and email infodpo@forlopd.es

 

2. PURPOSES OF PROCESSING YOUR PERSONAL DATA 

USERS/VISITORS OF THE CONTROLLER'S WEBSITE

We will process the personal data provided to:

  • Attend to requests, complaints and incidents transferred through our contact channels incorporated on the website. 
  • Understand the browser's behavior within the website in order to detect possible cyberattacks on our website.
  • Comply with legal obligations that are directly applicable to us and regulate our activity. 
  • Protect and exercise our rights or respond to claims of any nature.
  • Where applicable, sending commercial communications related to goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to provide us with authorization will make it impossible for the entity to send you information.
  • Where applicable, manage your participation in contests and promotions carried out by the entity. Your refusal to provide us with authorization will make it impossible to participate.
  • Where applicable, send satisfaction and/or quality surveys. Your refusal to provide us with authorization will make it impossible to evaluate the service provided.

 

3. LEGAL BASIS FOR PROCESSING

USERS/VISITORS OF THE CONTROLLER'S WEBSITE

  • In the consent you have given us to process your data for the indicated purposes. The refusal to provide your personal data will result in the impossibility of processing your data for the mentioned purposes.
  • To comply with legal obligations that apply to us. In this case, the interested party may not refuse the processing of personal data.
  • In our legitimate interest to protect our image, business and trajectory by avoiding attacks on our website. In this case, the interested party may not refuse the processing of personal data, although they may exercise, where applicable, the rights recognized in the "rights" section of this policy.

 

4. WEBSITE PLUGINS AND TOOLS

  • WhatsApp Pop-up

The website has a WhatsApp channel for the purpose of allowing communication with customer service. However, you should note that our provider applies its own privacy policy, so we recommend that you review your settings in the service and carefully read the privacy policy. You can access it by clicking here.

  • Stripe

As part of our services, we use the Stripe payment gateway to process financial transactions and ensure that your payments are made safely and efficiently. We recommend that you review Stripe's privacy policy beforehand to understand how they handle your personal information by clicking here.

 

5. PERIODS OR CRITERIA FOR DATA RETENTION

The personal data provided will be retained for the time necessary to fulfill the purposes for which they were initially collected.

Once the data is no longer necessary for the processing in question, it will be properly blocked to, where applicable, make it available to competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, during the limitation period for actions that could derive from the relationship maintained with the client and/or the retention periods legally provided.

Data blocking period: 

  • THE CIVIL CODE.   Between 1 and 5 years depending on the case, according to the provisions of articles 1964.2 and 1968.2 of the mentioned legal body. 
  • THE COMMERCIAL CODE. For 6 years, according to the provisions of article 30 of the mentioned legal body. It applies to commercial information related to (issued and received invoices, receipts, corrective invoices, bank documents, etc.). 
  • THE GENERAL TAX LAW. For 4 years according to the provisions of articles 66 to 70 of the mentioned legal body. It applies to information related to tax obligations. 

 

6. AUTOMATED DECISIONS AND PROFILING 

The website does not make automated decisions or create profiles. 

 

7. RECIPIENTS

During the period of processing your personal data, the organization may transfer your data to the following recipients:

  • Judges and Courts.
  • State Security Forces and Bodies.
  • Other competent authorities or public bodies, when the controller has a legal obligation to provide personal data. 
  • Banks and Financial Entities. 

 

8. INTERNATIONAL DATA TRANSFERS

We inform you that our website has implemented Cloudflare hosting service, a provider certified according to the EU-US privacy framework.
 
Cloudflare executes its service through its global network of data centers, mainly in the United States and the European Economic Area. However, it is possible that, in order to facilitate the service, information may be stored in other parts of the world. To guarantee the security and privacy of personal data in this context, Cloudflare implements adequate safeguards in accordance with the provisions of the General Data Protection Regulation (GDPR), such as the Standard Contractual Clauses adopted by the European Commission.

Additionally, it should be noted that the provider has security measures that ensure that personal data is handled with the highest level of protection and in compliance with applicable regulations, guaranteeing TLS encryption of all data in transit, in addition to maintaining strict physical security standards.

You can obtain more information about our provider's privacy policy by clicking here.

 

9. SOCIAL NETWORKS

In order to make you participate in our activity, and so that you can be aware of our news, we inform you that EDA TV CONSULTING SL. has created a profile on Social Networks. 

All users have the opportunity to join our social networks or groups. However, you should note that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid form), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as make sure to configure your preferences regarding data processing. 

Below, we detail the link to the privacy policy of the different Social Networks where we have a presence, so that you can access privacy policies at all times and configure your profile to guarantee your privacy:

Facebook:https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer  
X:https://twitter.com/es/privacy 
LinkedIN:https://es.linkedin.com/legal/privacy-policy 
Youtube:https://policies.google.com/privacy 
Instagram:https://privacycenter.instagram.com/ 
TikTok:https://www.tiktok.com/legal/page/eea/new-privacy-policy/es 
Dailymotion:https://legal.dailymotion.com/en/privacy-policy/

 

10. RIGHTS

Interested parties may request more information about the processing of their personal data as well as exercise at any time and, free of charge, the rights of access, rectification and deletion, as well as request that the processing of their personal data be limited, object to it, request the portability of these (whenever technically possible) or withdraw the consent given and, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

For this purpose, they may use the forms enabled by the organization, or send a written communication to the postal address or email referenced in the heading. For appropriate purposes, we inform you that you may be requested to provide your ID or any other similar document, in order to verify your identity, whenever this cannot be done by other less intrusive means.

In case of sending the ID or other equivalent identification document, when identification by other alternative means is not possible, the following guidelines must be followed:

  • Attach only the front of the document, in black and white.
  • Delete data not necessary for the requested management, such as: sex, nationality, issue date, validity date, support number, validity period and photograph.
  • Include a watermark with the text "copy for exercise of rights" or similar.

In case you feel your rights have been violated concerning the protection of your personal data, especially when you have not obtained satisfaction in exercising your rights, you can file a complaint with the competent Data Protection Control Authority (Spanish Data Protection Agency), through its website www.aepd.es 

In compliance with the provisions of article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to administracion@edatv.com, with subject "UNSUBSCRIBE".

 

11. DATA ACCURACY

The interested party guarantees that the data provided is true, accurate, complete and up to date; committing to report any change regarding the data provided, through the channels enabled for this purpose and indicated in point one of this policy. They will be responsible for any damage or harm, both direct and indirect, that could be caused as a consequence of non-compliance with this obligation.

In the event that the user provides third-party data, they declare that they have the consent of the interested parties and commit to transferring the information contained in this clause, exempting the organization from any responsibility derived from non-compliance with this obligation.

 

12. MODIFICATIONS AND UPDATES

This privacy policy may be modified/updated based on established legal requirements or in order to adapt said policy to instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically visit our Privacy Policy.

If you have questions about this policy, you can contact EDA TV CONSULTING SL. through the forms enabled by the organization, or send a written communication to the postal address or email referenced in the heading.

 

Last revision: May 8, 2025