An older man in a blue checkered shirt and glasses looks surprised at his mobile phone in front of a Sabadell bank branch.
LIFESTYLE

Urgent notice from Banco Sabadell: no matter how much they ask you, you should never do this

Banco Sabadell seeks to protect its customers with a series of measures to adopt in case of receiving messages

Phone and SMS scams have become increasingly sophisticated. Banco Sabadell has issued an important statement to alert its customers about these dangers.

Cybercriminals are using highly elaborate techniques to impersonate major financial entities, including Sabadell. In many cases, they manage to trap people. Therefore, it is essential to stay alert and know how to protect yourself.

How Do They Try to Deceive Banco Sabadell's Customers?

Scammers often pose as Banco Sabadell or other recognized entities to gain the victims' trust. They use phone calls and text messages that appear completely legitimate.

Pensive man with his hand on his face in front of a Banco Sabadell building.
It is important to be alert to the content of the messages that criminals send us. | Banco Sabadell, Syda Productions, en.edatv.news

These messages usually include links to fake websites that mimic the bank's official ones. The goal is to obtain personal and banking data to commit fraud.

One of the most common messages detected is the following: "Due to new security changes, your card has been deactivated. Access the link to activate it," they warn.

This message seeks to create a false sense of urgency and make the customer click on the provided link. Another frequent example is the following message: "Several transfer attempts have been detected in your banking, if you don't recognize these movements, verify your data," they indicate.

Like the previous one, it contains a link you should never click.

Why Should You Never Trust These Messages?

Banco Sabadell has made it clear that it will never send messages or make phone calls requesting sensitive data. Especially not through unsecured channels. They will also not ask you to transfer your funds to a "safe account" or provide personal information over the phone or messages.

Photo montage of a hand holding a mobile phone and, next to it, the image of a hacker with the danger emoji
Scammers can impersonate Banco Sabadell employees | Pexels de bongkarn thanyakij, Getty Images de YiorgosGR, Dzul Kifli's Images de Mezuna, en.edatv.news

Scammers try to get you to respond quickly through an alarming message. They use urgency tactics or indications that your account is at risk. However, what they really want is for you to act without thinking and hand over personal information.

Tips to Protect Yourself from Scams

There are a series of actions you should take to protect yourself from these scams. If you receive an SMS or email asking you to access a link, always verify the authenticity of the message. It is better to contact Banco Sabadell directly through its official channels.

Scammers use a tone of urgency to pressure you, but it is important to stay calm and not act hastily. Additionally, if you receive a phone call that seems suspicious, don't provide any personal or banking information. The entity will never request this information over the phone.

Fraudulent SMS messages often contain spelling errors or an unusual format. If you see something strange, it is a warning sign. Also, under no circumstances should you provide your personal information on websites accessed from a link included in an SMS or email.

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