Bbva's Surprise Announcement to These Spaniards: It's Official, From Now on It Will Be Like This

BBVA has given the best news to thousands of Spaniards. The entity has taken another step in the digitization of its services by launching a new feature in its mobile application aimed at those who are not yet BBVA customers.

From now on, anyone interested in obtaining information about its products and services can request an appointment with a manager. They can do so in person at an office or via a phone call directly from the app.

BBVA Surprises With a New Feature in Its App

BBVA has introduced an innovative tool. It is a feature in its app that allows customers and non-customers to manage their requests digitally and easily. However, to access the appointment feature without being a user, it is necessary to register in the app for non-BBVA Spain customers and log in with personal credentials.

Once inside, the user can select the reason for their inquiry and, based on this information, they will be assigned the most suitable appointment option: phone or in-person at an office. In a few steps, it is possible to choose the available day and time to be attended by a manager, thus optimizing time and facilitating the planning of the visit or consultation.

With this solution, BBVA responds to the growing demand for attention from those who are not yet customers. Meanwhile, it offers a digital alternative that streamlines access to information and advice. All without the need to physically go to an office to manage the appointment.

How to Access the New Feature of BBVA's App

To use this service, interested parties must download the BBVA app for non-customers, available on major mobile app platforms. After registration, the user can access various tools designed to facilitate financial management and other operations that traditionally could only be performed in an office.

The incorporation of the appointment feature reinforces the value proposition that BBVA has been offering for years through its app. Moreover, it offers multiple benefits. Among them, the convenience of managing the appointment from anywhere and at any time, avoiding unnecessary travel and waiting in offices.

Additionally, it allows for better time organization, as the user can choose the time slot that best suits their needs.

One More Step in Digital Transformation

BBVA continues to advance in its digital transformation process, always seeking to improve the user experience and facilitate access to its services. The implementation of this new feature is a clear example of how the banking entity adapts to market needs, offering tools that simplify interaction with the bank.

With this initiative, BBVA facilitates access to information and advice for non-customers. Meanwhile, it also reinforces its commitment to financial inclusion and personalized attention.

In addition to the new appointment feature, the BBVA app for non-customers offers other useful tools. For example, it allows the aggregation of accounts from other entities, offering a global view of the user's financial situation.

It also provides access to BBVA Valora, a tool that offers real estate market estimates, and facilitates the management of documentation related to mortgage loans and other financial products. These features aim to provide users with a complete and satisfying experience, even before becoming full-fledged customers.

The constant updating of its digital services demonstrates BBVA's commitment to innovation and user satisfaction. By opening its app to non-customers and offering them the possibility to manage appointments easily, it positions itself at the forefront of digitization in the sector.