An excited man in front of an Orange store.
LIFESTYLE

Orange is committed to its customers: although there may be changes, the bill won't reflect them.

Orange confirms that despite the rate increase, some users won't notice changes in what they pay.

On January 27th, Orange began implementing the usual price increase it carries out every year. This adjustment will be around 3% this time. This translates to an increase of between 2 and 6 euros more per month for some users.

However, the operator assures that this change will not affect all its customers in the same way. Some will be exempt from this increase. Therefore, a few will continue paying the same amount over the coming months.

How will the rate increase affect Orange's customers?

Orange's price increase will not be applied indiscriminately to all its users. It is true that most rates will experience an increase. However, those customers with discounts, promotions, or special offers will continue to benefit from these conditions.

A man consults a bill and in the circle, the Orange logo
Orange decided to increase its rates by between 2 and 6 euros. | Getty Images Signature

Therefore, they will not see any changes in what they pay monthly. This way, the operator maintains its commitment to respect what was already agreed with its customers. They guarantee that those who benefit from some type of promotion or discount will not see changes in their prices.

For those who do experience the price increase, the rise will be between 2 and 6 euros additional per month, depending on the rate. This increase is applied to adjust to market conditions. Meanwhile, Orange assures that they will remain competitive compared to other operators in the market.

Improvements in conditions for some customers

Despite the rate increase, some of Orange's rates will also see significant improvements in their conditions. For example, some users will be able to enjoy an increase in their internet connection speed or a greater volume of available data. Additionally, Orange will add the Cyberprotection service to some of its rates, which implies an additional layer of security to protect devices.

An orange store and in the circle, a wallet with money
Orange will maintain the prices for customers who were enjoying a promotion or discount. | Kiki Nunchi, Europa Press

With these improvements in conditions, Orange demonstrates its commitment to customers. They will not only be affected by a rate increase but will also receive better service. In many cases, customers will be able to enjoy these benefits without any change in the price they have been paying on their bill.

What if you already have discounts or promotions?

One of the main points Orange wanted to clarify is that these increases will not affect everyone. Those customers who are already enjoying discounts or promotions will avoid them for the time being.

If you are enjoying a special offer, you will continue paying the same as before, without any increase reflected in your bill. Additionally, the promotions will remain in effect. This means that, even if there are changes in the price of other rates, you will not see any adjustment in what you pay each month.

➡️ Lifestyle

More posts: