The announcement from Orange that everyone was eager to hear: you can start forgetting about fines
Orange confirms there are several situations in which the customer will be freed from the dreaded commitment to stay
Orange has released news that many customers were waiting for. It is about the possibility of forgetting about penalties for commitment agreements.
For those who are not familiar with the concept, a commitment agreement is an arrangement that implies the user must meet certain conditions. It will be for a specified period in exchange for benefits, whether they are lower rates or special prices on mobile devices.
However, many times this commitment is perceived as a burden. If the customer decides to switch operators before fulfilling the agreement, they could face financial penalties.
Orange's Commitment Agreement
The commitment agreement is an arrangement between the user and the operator. In it, the customer commits to maintaining the contracted service for a specified period. It can vary between 12 and 24 months.
Although the commitment agreement may seem attractive at first, many users prefer to avoid it. The main reason is that if they are not satisfied with the service, they can't switch without facing the penalties associated with the agreements.
The good news for Orange customers is that, in some circumstances, they can avoid the commitment agreement. Therefore, the possible penalties in case they want to switch operators early. There are several situations where it will be possible to bypass this commitment.
First, if you are a prepaid card customer. You can switch without fear of penalties and without having to provide explanations.
Another option is when contracting the Mi Fijo service. The commitment agreement only applies if you acquire a mobile at a lower price, with the option to pay for the device in installments. Lastly, the other existing alternative is to contract soccer with Orange.
According to the information Orange provides on its website, the commitment agreement can extend between 12 and 24 months. Everything will depend on the characteristics of the rate or service you contract. In this case, the operator offers you an additional advantage, such as a special discount or a lower price on services.
The Change from Orange That Many Were Waiting For
With this new option to avoid commitment agreements in certain services, Orange has taken an important step. It offers greater freedom and flexibility to its customers. Now, those who don't want to be tied to a long-term contract can enjoy interesting conditions without fear of facing penalties.
If you are an Orange customer and were not aware of this option, it is excellent news that gives you the opportunity to manage your contract more freely. Without the worries that come with the commitment agreement.
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