Caixabank's Latest Warning Interests You: Act Smart or They'll Leave You Without a Cent

CaixaBank has issued an important notice to its customers due to a new scam method affecting users of the entity. This warning is crucial as the Mossos d'Esquadra have revealed how cybercriminals are using a very sophisticated system. With it they try to deceive users and steal their personal and banking data.

According to the information provided by the Mossos, the scammers send a fake SMS to CaixaBank customers, posing as the bank itself. In this message, they warn of a supposed operation carried out from an unrecognized device. They attempt to create a sense of urgency, generating fear in the victim.

The criminals intend to scare the person into acting quickly without thinking. What makes this scam even more dangerous is that the message is received from the bank's official number. This makes the deception very difficult to detect.

This number is usually the one the customer has previously used to communicate with the entity. Upon receiving the message in the same conversation in which they have already dealt with the bank, the user feels more secure. They understand that it is a known communication channel.

CaixaBank Asks You to Act with Caution

As in most cyber scams, the message usually includes a fraudulent link. It is designed for the customer to click and stop or verify the suspicious operation. This link leads to a fake page that looks completely legitimate.

Upon entering it, you are asked to enter personal and banking data, such as the account number or the online banking access password. This is the real goal of the scammers: to steal your data. Once the cybercriminals obtain them, they can carry out fraudulent transactions or use the information for other criminal purposes.

It is important for you to know that CaixaBank never requests this data through text messages or emails. If you receive a message asking for personal or banking information, it is a clear sign that it is a fraud.

What Should You Do If You Receive a Suspicious Message?

The Mossos d'Esquadra have recommended being extremely cautious with this type of message. If you receive an SMS from CaixaBank that seems strange or alarming, never click on the link or provide any personal data. Instead, it is important to contact CaixaBank directly using official channels.

You can call their customer service number or access your account securely from the mobile app or the bank's website. The entity has clear and secure procedures for contacting its customers.