Europa Press, DAPA Images Banco Santander's Latest Alert: If You Get Distracted, You Could Lose Everything in Minutes
Banco Santander confesses to its customers that they must remain vigilant to avoid falling into the criminals' trap.
Banco Santander has recently issued an important alert about a type of scam that is affecting many users. This new type of fraud is based on a technique known as spoofing. In it, cybercriminals impersonate the identity of a trusted entity, in this case, Banco Santander itself.
If you're not careful, you could fall for this scam and lose your money in minutes. With this technique, scammers modify the information that appears on your phone or device screen. All of this is to make it seem like they are contacting you from a legitimate source.
The criminals can change the phone number that appears on the screen, or even make the bank's name appear on the call. This creates the false impression that you are speaking with a trusted person, when in reality it is a criminal.
Additionally, scammers can use an even more dangerous tactic. For example, sending text messages within an existing conversation thread on your phone. By doing so, they make the message appear to come from the same number or the same message group you have been conversing with previously.
Banco Santander Explains How to Detect the Fraud
The cybercriminals who use this technique don't always do it directly. First, they might call you from a hidden or unknown number, or even display the name of Banco Santander on the screen.
During the conversation, they will give you some personal data to make you believe they are speaking on behalf of the bank. This could include information that only you know, which gives them a touch of credibility.
In some cases, scammers pose as bank representatives using the thread of a conversation you already have on your phone. This makes it even more difficult to detect the scam, as it seems like legitimate communication from the bank.
How to Protect Yourself from This Scam?
Banco Santander has warned that they will never send you a text message with links you need to open. Nor will they call you to request your passwords or codes that arrive by SMS.
If you ever receive a suspicious call or message, the recommendation is clear. You should hang up immediately and contact the bank to confirm if the communication is authentic. You can do this through Banco Santander's official channels, such as their website or customer service number.
It is important to remember that, under no circumstances, will a bank ask you for sensitive data by phone or text message.
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