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Important announcement from Vodafone: it's worth it, although it will only be for some customers
Vodafone presents a new service that is mainly designed for companies and public administrations
Vodafone has launched a new service that promises to revolutionize the telecommunications system. It is One Net Recorder, an innovative solution designed for businesses and public administrations. Especially for those looking to store their calls securely and easily in the cloud.
However, this service isn't available for all users. It's specifically designed to meet the needs of organizations of a certain size. Although it's not an option for individual customers, its benefits are notable and could be key for many businesses.
What is Vodafone's One Net Recorder?
One Net Recorder is an advanced tool within the One Net ecosystem, Vodafone's cloud communications platform. This new service allows companies and public bodies to record their calls automatically or on demand. It facilitates the storage of phone conversations in a simple and very secure way.
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The storage of recordings is ensured for a period of up to eight years. It also complies with data security and retention regulations.
This system is aimed at both small and medium-sized enterprises (SMEs) with more than five employees and large corporations. It's also designed for public administrations that need a secure way to store their phone communications. However, Vodafone has clarified that One Net Recorder isn't intended for individual customers or call centers.
Main features of this system
One of the great advantages of One Net Recorder is its flexibility. This service allows the activation or deactivation of call recording according to business needs. Recordings can be either automatic or made on demand according to each user's preferences.
This is ideal for companies that need to control which conversations are saved and which aren't. Always maintaining efficiency.
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The system is also managed through an exclusive web portal. There, users can access recordings, search, play, and download them easily. This portal offers advanced options that make managing recordings simple, fast, and efficient.
In addition to its ease of use, One Net Recorder incorporates the most advanced security measures. This ensures that call recordings are stored securely. This is essential to comply with data protection regulations, especially in sectors like public administrations, where security is paramount.
Who is this service for?
As we've mentioned, One Net Recorder is primarily designed for businesses and public administrations. Especially those that require an efficient and secure system to store their phone calls. It's not available for individual customers, and Vodafone has clarified that it's also not a solution intended for call centers.
For example, they focus on an SME with five or more employees, or a public administration that needs to store its conversations securely. It's also useful for companies in regulated sectors, where the retention of call recordings is mandatory for legal reasons.
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