Caixabank Statement: Do This or They Could Close Your Account Sooner Than Expected

CaixaBank has issued an important notice for all its customers. It alerts about a measure that could affect those who don't maintain activity in their bank accounts.

According to them, accounts that don't register any type of movement for a long period of time could be closed. This measure aims to ensure the security of the bank and users, avoiding possible risks derived from inactive accounts. Additionally, it also ensures that customers maintain regular use of their banking products, reports Cronista.com.

It's a practice that not only affects CaixaBank. Other entities also usually apply it.

Why Is CaixaBank Making This Decision?

The main objective of CaixaBank with this measure is to prevent inactive accounts that could be vulnerable to possible fraud or misuse. Accounts that aren't used for a prolonged period could be an easy target for criminals.

For this reason, the bank recommends that all its customers keep their accounts active by performing periodic transactions. Whether they are payments, deposits, or transfers.

To prevent your CaixaBank account from being closed, it's essential to perform at least one transaction in your account every so often. It doesn't matter if it's a small transfer or a payment. The important thing is that there is movement in the account so that CaixaBank's system recognizes that it is being used regularly.

If you have several accounts distributed across different banking entities, it's possible that, by oversight, you forget about one of them. This is common, especially if you don't use it frequently. However, it's essential to keep an eye on each account you have open, even if you don't use it regularly.

Keep Your Personal Information Updated

Another key recommendation from CaixaBank is to keep your personal and contact information updated. This is essential to receive important notifications about your account.

If the bank can't communicate with you, there could be problems resolving any issues. Meanwhile in the worst-case scenario, your account could be closed without prior notice.

What to Do If You Have Doubts?

If you have any doubts about the status of your account, it's best to contact your assigned personal manager. These professionals are available to clarify any type of issue and can advise you on the steps to follow.

If you don't have a personal manager or prefer more direct attention, you can also go to any CaixaBank branch. There, an advisor can explain the situation and help you avoid having your account closed.