A smiling man with a beard and a suit points toward an Orange store.
LIFESTYLE

Urgent announcement from Orange: Take note of this service, it could get you out of a jam

Orange also considers prepaid customers who run out of mobile credit and need to stay connected.

If you are a prepaid Orange customer, you have surely run out of balance when you needed it the most. Whether it is to make an important call or send an urgent message. Running out of credit on your mobile can be a real problem.

However, the orange operator has a solution for you. The balance advance service can be your lifesaver in those tight moments.

What is Orange's Balance Advance Service?

The balance advance is an exclusive service for Orange's prepaid customers. It allows you to request a balance advance when you have less than 3 euros or have run out of balance. This will allow you to continue using your mobile phone to make calls or send messages without having to wait to recharge.

An Orange store from outside, and a man with a cell phone with a happy gesture
Thanks to this service, you will never run out of balance. | Redes sociales, Dean Drobot

It is important to clarify that this service is not a regular recharge. Orange advances the necessary balance so you can stay connected, but this balance will be deducted from your next recharge. That is, when you recharge your mobile, the balance advance received will be deducted, plus the cost of the service.

Requesting this service is very easy. If you meet the requirements, you can do it in several ways.

One is by sending a message to 1470 or calling that number, saying the word "Anticipo" and following the instructions provided. The other option is to call *111# and choose option number 2 to request the balance advance.

It is a quick and simple process, perfect when you need it the most.

Requirements to Request the Balance Advance

Not all prepaid Orange customers can access this service, so it is important to know the requirements. You must be a company customer with a prepaid line that is at least three months old.

The service is available only if your balance is less than 3 euros or even if you have run out of balance. It is also necessary that you don't have any pending balance advances. To access the service, it is also necessary to have made a recharge in the last 90 days.

Montage with a girl holding a mobile phone and some 50 euro bills in her hand
The advance will allow you to make calls and send messages. | Ptnimages, Leung Cho Pan

By meeting these requirements, you will be able to request the balance advance and continue using your mobile without problems.

Why Consider Orange's Balance Advance?

This service is especially useful in urgent situations. Imagine running out of balance just when you need to make an important call or send an urgent message. With the balance advance, you can stay connected without having to wait to recharge your mobile immediately.

Remember that this service is available only for Orange's prepaid customers. It is a great option for those who can't recharge at that moment but need to continue using their phone.

The balance advance will be automatically deducted with your next recharge. As soon as you recharge your mobile, the advanced balance plus the cost of the service will be deducted. This way, Orange ensures that you can continue enjoying the connectivity you need without worries.

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