The Shock Orange Gets: Not Everything Is as Wonderful as They Were Promised

Recently, Orange users have had quite a scare. Especially those who enjoy the company's television services. While many expected improvements with the addition of new channels to the line-up, the experience hasn't been as wonderful as some thought.

Subscribers have seen the arrival of new channels like Horse TV and Squirrel TV. But the truth is that these services haven't come without issues.

For some days now, Orange users have started to alert about certain problems affecting the television viewing experience. A detail that has caught the attention of many is the lack of information in the program guide.

This isn't an isolated case. There are several customers who have noticed that when accessing the channel line-up, the information of the programs to be broadcast doesn't appear. This is a problem that has mainly affected the newly added channels.

The EPG (Electronic Program Guide), which is the tool that allows users to see program information, isn't working as it should. According to users, channels like Horse TV and Squirrel TV don't have it activated. This forces them to search for schedules and content online.

For many, this is a great inconvenience since the guide is one of the most valued features by Orange subscribers.

Orange Gives Explanations to Users

Faced with user complaints, the company has stepped forward and tried to downplay the situation. Orange assures that these types of problems are normal when new channels are added to the platform. The activation of certain functions, like the EPG, is implemented progressively.

This means that during the first weeks these programming errors could occur. However, they claim that they will be solved soon.

However, Orange's response hasn't convinced all its users. Many consider that, despite being a progressive process, the lack of information in the guide is a problem. It also affects the quality of the service.

For some, these errors make the television viewing experience much less satisfying.

The Important Thing Is That There Is Renewed Content

The fact that Orange has added new channels to its offer may seem like an improvement. But the problems with the program guide make it clear that not everything is as perfect as promised. Users expect the company to solve these issues quickly to enjoy a smoother experience without so many problems.

What seemed like an improvement in Orange's television services has become a headache for many of its subscribers. Although the company strives to minimize the impact of the errors, the truth is that these inconveniences have left a bitter taste for those who trusted the company.