Angry man yelling at his phone with the Orange logo and an angry emoji.
LIFESTYLE

Orange Confirms What Was an Open Secret: This Can Skyrocket Your Bill

Operator's customers might get an unpleasant surprise when they receive the monthly bill.

Users of Orange may have noticed an unexpected increase in their bill at some point. Although it may sometimes seem like an error or an unjustified charge, there are several reasons why your monthly bill may increase.

In fact, the company itself has recently confirmed that there are a series of charges that could spike your bill. Many of them may not be as obvious as we think.

Orange Confirms What Those Extra Charges Are

There are a series of details that could be behind those increases in your Orange bill. One of the most common reasons is the purchase of content or applications. When we acquire apps or digital content from platforms like Google Play or Windows Store, the operator's bill may include the charge for these purchases.

Man with worried expression holding several papers in his hands with an Orange logo in the upper right corner.
You'll be greatly disappointed when you check your receipt | Elnur

Also, Premium SMS, which are text messages that, when sent, generate an additional cost on your bill. These messages are usually related to special content like games, music, contests, or charitable services. Although most people use them consciously, sometimes users may receive or send these messages unknowingly.

Calls to special numbers, such as those with prefixes 901, 902, or 905, have an additional cost that is not covered in some standard rates. If you have called these numbers, whether for customer service or some service, your bill may be affected. It is important to verify this type of number before making a call, as the cost may be higher than you expect.

Additionally, if for some reason you do not pay your bill within the established period, Orange could apply an additional charge for collection management. This charge is usually added to your next bill and can cause the total amount to spike. Avoiding these charges is simple: always pay on time and avoid forgetfulness.

In the case of traveling abroad, roaming rates (calls, messages, and data) can be much more expensive than national rates. Although Orange has agreements with many countries to offer more competitive prices, it is important to be aware of additional charges. Remember to deactivate roaming if you do not need it or, if you have doubts, check the rates before traveling.

Other Reasons That Will Affect Your Orange Bill

When you choose to unsubscribe or modify your offer before the end of the commitment period, Orange may charge you a penalty. This charge for breach of contract will be reflected in your bill, which can increase its total amount.

Montage of a gentleman looking at letters and a round with euro bills
Control your consumption and contracted services to avoid surprises | Getty Images

Additionally, if you have acquired a device through the operator and have chosen to pay for it in installments, this charge will appear itemized on your monthly bill. Sometimes, we do not realize that these payments are spread over several months. Therefore, it is important to always review the details of your bill to avoid surprises.

Many times, when you exceed the data limit of your rate, Orange allows you to continue browsing, but at an additional price. If you are not clear on how the excess data charges work, your bill could increase considerably. Make sure to know the limits of your rate and consider options like data control.

There is also the case where some people contract the caller ID service on their landline for an additional cost. It is usually about 2 euros per month. This service, although useful for many, can add a monthly charge that will surprise you if you are not aware of it.

Some rates include the charge for call setup. This means that, in addition to the time you talk, you will also be charged a fixed amount just for making the call. This charge is not always obvious, so it can contribute to the increase in your bill if you make many short calls.

Finally, if you decide to switch to a lower rate while you have a commitment period, Orange may charge you a penalty. This type of change affects your contract and could increase the total cost of your bill.

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