The innovation CaixaBank is implementing in its ATMs that other banks will want to copy

CaixaBank has just revolutionized the use of its ATMs. It launches a novelty that promises to greatly facilitate the payment of bills, taxes, fees, and fines. This new function, available at all CaixaBank ATMs in Spain, will be very useful for both customers and non-customers.

It even has the potential to be adopted by other banks in the future. From now on, it will be possible to pay these items in cash without needing the exact amount. The system will return the change through Bizum.

How does CaixaBank's new function work?

The process to make a payment at CaixaBank ATMs with this new functionality is very simple. It's also designed to save users time. First, the user must enter the bill details or scan the barcode printed on the payment document.

Next, they must insert the corresponding cash to complete the transaction. The most innovative aspect of this system is that if the amount inserted exceeds the amount to be paid, the surplus is returned directly via Bizum.

This advancement not only optimizes the payment experience but also encourages the use of digital platforms. It also reduces the presence of cash in daily operations.

This step by CaixaBank not only represents an improvement in user convenience but also has a focus on digitalization. Instead of waiting for the user to receive change in bills or coins, the return is made quickly and conveniently. It will be through this application that is increasingly accepted among digital banking users.

This way, the entity gives another boost to digital transformation in the banking sector and accelerates the payment process. Additionally, by allowing both CaixaBank customers and non-customers to use this new function, the entity demonstrates its commitment to financial inclusion.

What does it mean for other banks?

With this innovative functionality in its ATMs, CaixaBank is making a notable difference compared to other banks. The system not only facilitates payments but also creates a bridge between the physical world (cash) and the digital world (Bizum). It is possible that as users become familiar with this service, other banks will be forced to follow suit.

The implementation of Bizum as a method for returning change may become a standard in future banking. It facilitates payments, reduces cash handling, and promotes the use of digital platforms among users.