Movistar Customers Explode and Urgently Ask Them for This: 'it's Very...'

Users of Movistar have experienced serious problems accessing various websites in recent days. This is due to a massive IP address block implemented by the operator in collaboration with LaLiga. All with the aim of combating football piracy.

However, this measure, far from solving the problem, has negatively affected the customer experience. It has even rendered numerous businesses inoperative.

The indiscriminate blocking of IPs was not selective. This caused many legitimate users and businesses to be blocked without justification. Among the affected pages are many belonging to Cloudflare, a platform that offers website protection and acceleration services.

Since it was not a specific block of those sites related to piracy, Movistar's action had a greater impact than expected. Many of the affected have expressed their dissatisfaction on social media and forums, and complaints continue to increase.

Affected users claim that not only was their access to websites interrupted. Their ability to work, study, or enjoy legal online content was also affected. Some online businesses were even completely paralyzed, as they depend on services like Cloudflare to operate.

Movistar Opted to Remain Silent

In this situation, customers have wondered if they will receive any type of compensation for the inconveniences caused. However, so far, Movistar has not issued any official statement on how the damages will be repaired. The only response offered so far by the company has been to give free gigabytes to some affected users.

However, this doesn't seem sufficient to compensate for the problems suffered. Especially for those whose businesses were inactive for hours or days.

Meanwhile, some customers have already begun to question whether any more substantial measures will be taken to compensate them for the damages. The lack of a clear response from Movistar has caused more frustration among users. Although there is no automatic compensation plan, complaints continue to grow, and many affected do not rule out taking legal action.

It Cannot Happen Again

The truth is that Movistar has to provide explanations about what happened. The company must acknowledge the failures in its blocking system and offer an adequate solution. Mainly to repair the damage caused to its customers.

Additionally, users expect to be provided with compensations that go beyond free gigabytes. The losses incurred have been much deeper, especially for those who depend on their internet connections to conduct their economic activities.