Worried woman talking on the phone with the Sabadell logo in the corner.
LIFESTYLE

Say Goodbye to Your Money: Banco Sabadell Issues a Surprise Announcement to Thousands of Clients

Banco Sabadell warns its users about an increase in fraud through WhatsApp

Banco Sabadell has alerted thousands of its customers. The bank has warned about a growing type of fraud that is rapidly spreading through WhatsApp.

The banking entity has detected an increase in scams where criminals impersonate family members to request money using various excuses.

A hand holds a mobile phone showing the WhatsApp home screen while the Sabadell logo appears in a circle on the left.
The WhatsApp scam isn't the only one Banco Sabadell warns about. | Banco Sabadell, Anton de Pexels

Banco Sabadell warns of a common scam on WhatsApp

The fraud involves receiving messages from an unknown number that appears to belong to a close family member. The scammers claim to have changed their number due to issues like a line drop, wallet loss, or even phone damage, among other pretexts.

These excuses aim to create urgency and trust so that victims make transfers or payments quickly.

Banco Sabadell's advice to avoid becoming a victim

To combat this type of scam, Banco Sabadell has provided a series of recommendations that all users should consider. Before taking action, it is important to contact the family member directly through their usual phone number to verify the authenticity of the message.

A man with a surprised expression looks at his mobile phone in front of a branch of Banco Sabadell.
If you receive a suspicious message, avoid clicking on links or downloading files. | Banco Sabadell, Getty Images Signature, ilkersener

If you receive a suspicious message, avoid clicking on links or downloading attachments. These could lead to the disclosure of sensitive information or the installation of malicious software on your device.

If you have made a transfer or payment, contact your bank immediately to try to cancel the transaction. If you have shared your credit card information, block or cancel the card to prevent misuse. To avoid future fraud attempts, block the phone number on WhatsApp.

You should also report the incident to the relevant authorities so they can investigate and stop the scammers. Your cooperation is essential to protect other users.

Surprised woman looking at her mobile phone with Sabadell logo and email icon in the background.
Banco Sabadell recommends acting quickly if you're scammed | Dean Drobot, stuartmiles99 de Getty Images, Banco Sabadell

This type of scam is not new. However, the use of WhatsApp as a platform has increased its effectiveness due to the frequent use of this application among users. Banco Sabadell emphasizes the importance of always being alert and not being swayed by the urgency that fraudsters try to create.

Although WhatsApp fraud is one of the most recent, it is not the only modality that Banco Sabadell recommends monitoring. Other techniques include fraudulent phone calls, fake emails, and text messages that aim to steal personal or financial information.

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