Movistar Finally Listens to Its Customers and Launches What They Have Been Asking for for Years: Madness

Movistar has announced a significant improvement for all its customers, one that many had been requesting for a long time. The company has decided to retire its old HGU router, which has joined fiber users for many years. It will replace it with the modern Smart WiFi 6, regardless of the plan that is contracted.

This decision comes in response to the constant requests from customers. They were asking for a more updated device with better features.

The Smart WiFi 6 was introduced by Movistar almost three years ago. But initially, it was only available to certain users who subscribed to the most premium fiber plans. During this time, it was clear that customers with the HGU router were dealing with a device that had already become outdated.

The company, aware of this demand, has finally decided to make the new router available to all its users, regardless of their plan. This is a great advantage for those who were still using the previous model.

Movistar Gives a Plus to Its Customers

It is important to remember that the HGU router, launched by Movistar more than a decade ago, marked a turning point in connectivity. This device combined three devices in one. It is the optical network termination point, the router for home connectivity, and the WiFi access point.

Thanks to this, it marked a milestone in the fiber optic market, as it offered an all-in-one solution. However, over time, this router began to fall behind compared to the competition.

The arrival of the Smart WiFi 6 is not a surprise to many. Movistar began offering it at the end of 2023 to new users who subscribed to the highest fiber plans. From that moment, the company began to extend the availability of this router to all miMovistar plans.

Today, all plans, even the most basic fiber ones, already include the Smart WiFi 6, regardless of the contracted speed. This change represents a significant advancement in the quality of service for Movistar users.

The New Movistar Router Brings Many Improvements

The Smart WiFi 6 offers significant improvements in terms of speed, efficiency, and latency reduction compared to the WiFi 5 of the HGU router. This translates into a better browsing experience, especially in homes with multiple devices connected at the same time.

Movistar's decision to replace the old HGU router with the Smart WiFi 6 in all its plans is excellent news for its customers. With this update, the company not only improves the quality of its service. It also responds to the needs of users, who had already requested this change for a long time.