Movistar alert: Pay close attention to these signs, your mobile could be in danger

In recent times, one of the greatest dangers mobile phone users face is the hacking of their devices. With the increasing number of cyberattacks, it is essential to be aware of the signs that could indicate your mobile has fallen into the hands of others. Movistar has issued an alert on social media to inform its customers about these risks and how to detect them.

The company has shared a video highlighting several symptoms that could indicate your device has been compromised. If you notice any of these behaviors on your mobile, it is important to act quickly to prevent further damage.

One of the clearest signs of hacking is the appearance of unknown apps or content on your phone. Cybercriminals can install malicious software without you noticing. This type of application can jeopardize your privacy and the security of your personal information.

Overheating of the mobile is another symptom that something strange is happening. When a device is performing intensive tasks, such as running malicious apps, it is normal for it to heat up. If your mobile heats up more than usual without performing heavy activities, it could be a sign of hacking.

Additionally, if you notice that your phone's battery drains much faster than normal, even when you're not using it, it's another sign. Malicious apps or background processes can consume a lot of battery resources, affecting its performance.

You should also pay attention if your mobile starts showing ads on all screens or in places where they wouldn't normally appear. Cybercriminals can insert adware (advertising software) into your device, generating annoying and dangerous ads.

Movistar's recommendations if your mobile has been hacked

If you observe any of these signs, it is important to take measures quickly to protect your data and prevent the problem from worsening. Movistar offers some key advice on what to do if your device has been hacked.

First, turn off the device immediately to prevent cybercriminals from continuing to access your information. Additionally, disconnecting the mobile from any Wi-Fi network and disabling mobile data will prevent the hacker from continuing to send or receive information from your device.

Access your important accounts, such as email or social media, from a secure device and change the passwords. Make sure to use strong and unique passwords.

It would also be advisable to review the apps installed on your mobile and remove those you don't remember downloading. It is recommended to install a paid antivirus and run a full scan of the device to detect possible threats.

They recommend keeping your device updated with the latest versions of the operating system. Updates fix security vulnerabilities that could be exploited by hackers. If after following all these steps the problem persists, the safest option is to restore the device to its factory settings.