A person with a look of confusion or surprise is in front of a building with the PNC Bank logo.
CONSUMER AFFAIRS

Urgent announcement from PNC Bank: this new feature in their ATMs changes everything

PNC Bank's latest innovation hooks its customers in the United States: you can now do it at any ATM

PNC Bank has launched a crucial innovation in their ATMs in the United States. With this powerful feature, unnecessary steps are eliminated and operations with smartphones are made easier. Ultimately, it's a major advance in the customer experience.

With the new option, users access the "Card Free Access" section in PNC Bank's mobile app. From there, a single-use code is caused. This code has a limited validity: only 30 minutes, and it allows users to make a single transaction at the ATM.

Pnc Bank makes life easier for their customers: Card Free Access pleases everyone

Additionally, security is kept, since users must then enter their usual PIN. In total, the act of inserting or swiping the card is completely eliminated, which speeds up and makes the process more convenient.

Person inserting a debit card into an ATM.
This notice from PNC Bank about their ATMs affects millions of customers | Google Maps, PNC Bank

This method of withdrawing cash without a physical card is an important step in the evolution of ATMs. It allows users to avoid losing or damaging the card and reduces wait times at the ATM. It also strengthens security by dispensing with the plastic and reducing the risk of cloning.

Pnc Bank has also introduced Tap‑n‑Go technology

However, PNC Bank has also incorporated Tap‑n‑Go technology, which allows users to bring the card or smartphone (via NFC) close to the ATM reader; a single tap is enough to start the operation. This improvement eliminates the need to insert the card and further simplifies the process. Although this option doesn't yet allow users to use the phone as a key, it does significantly improve speed.

Another advantage highlighted by customers is the extensive network of 60,000 fee-free ATMs, thanks to the alliance with Allpoint and other associated ATMs. They are available in supermarkets, gas stations, and convenience stores such as CVS, Target, or Walgreens. This is in addition to the improvement in cardless use, which further strengthens the utility and convenience of PNC Bank's ATMs.

A man with a surprised expression in front of a PNC Bank building.
Many new features at PNC Bank ATMs | Billion Photos, en.edatv.news, Grok

It meets the growing demand for practical solutions

Customers have reacted enthusiastically and, on social media, some users mention the great convenience of withdrawing cash even when they forget their cards. This move by PNC Bank regarding their ATMs in the United States is marking a turning point.

It is clear that this step is not just a functional change, but a giant leap, since it modernizes the traditional process and meets the growing demand for practical solutions.

Customers value its usefulness and conveniences, highlighting the end of the need for a physical card. This way, PNC Bank strengthens their competitive position in the United States and sets a new standard for ATMs throughout America.

➡️ Consumer Affairs

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