Vodafone doesn't hold back after receiving complaints: Their surprising reply

Several Vodafone users have expressed their dissatisfaction in recent days through social media. They are complaining about a very popular feature among television users. It is the option to fast-forward or rewind the broadcast of programs on most channels.

This feature is one of the main advantages offered by the company compared to traditional television. It allows users to save time by skipping parts of programs, such as commercials or sections they are not interested in.

However, Vodafone TV subscribers have pointed out that this feature is not available on all programs. This causes frustration, especially when it comes to content from certain channels.

One of the main parties affected by this limitation is Mediaset, as their programs don't allow fast-forwarding or skipping commercials. This has caused numerous complaints on social media. A user on X stated that "Mediaset not allowing fast-forwarding of commercials in their programs, which Vodafone users have recorded, should be prohibited."

Vodafone Clarifies the Situation

In reply to this growing concern, Vodafone has decided to clarify the situation. They point out that the limitation on Mediaset channels hasn'thing to do with the company. It is due to a decision made by the company itself.

Since May 2024, they decided to prohibit the fast-forwarding functionality on their channels. According to Vodafone, this restriction is "beyond" their control, and therefore, there is little they can do about it.

The function to fast-forward or rewind broadcasts on Vodafone TV channels remains available in most cases. However, Mediaset is one of the main parties affected by this limitation. Vodafone users who wish to use this feature on Mediaset channels will not be able to do so.

Complicated to Solve This Issue

Vodafone understands their users' concerns, but they can't do much to change this situation. They remind that, despite this restriction on Mediaset channels, Vodafone TV subscribers continue to enjoy a wide range of options to fast-forward or rewind other content. This remains a competitive advantage over other traditional television services.

Despite the explanations, the complaint remains among users. They believe that Mediaset should allow greater flexibility in their broadcasts, allowing commercials to be fast-forwarded. Especially in recorded content.