Google Maps, Syda Productions, en.edatv.news BBVA's urgent statement: if you notice all this, you'll find they're not trustworthy
BBVA is forced to react to the latest messages that some of its customers have received
In recent days, a new scam has emerged affecting BBVA customers. The Mossos d'Eteamra have warned about a scam that uses the bank's identity to try to steal confidential information.
This scam arrives via a fake SMS. It claims that, starting January 25, 2024, bank customers won't be able to use their cards if they don't update the web security system. However, this message is a trap that puts your bank account security at risk.
BBVA explains what this scam consists of
The scam in question is designed to appear legitimate and take advantage of the trust customers have in their bank. The SMS users receive includes a message that seems to come from BBVA, but it actually doesn't. They are informed of the need to update a security system.
They claim that if this update isn't done, access to their cards will be lost from a certain date. The first thing we must highlight is that the mentioned date, January 25, 2024, has already passed. This is a clear indication that the message doesn't come from the bank.
Additionally, the message content includes a link. Clicking on it could redirect to a fake website designed to steal personal information.
There are several details indicating that this message isn't genuine. First, the bank never requests a security system update in this manner. BBVA, like other financial entities, doesn't ask its customers to update their personal data or confidential information via SMS or emails.
If you ever need to update your data, you can always do so through the bank's official website or its mobile app. The circulating message also has another warning sign. The link doesn't direct us to an official BBVA website, which is also an indication that the SMS isn't legitimate.
What to do if you receive this message?
If you receive an SMS asking you to update your security or provide personal information, it's best not to click on the link. Instead, access BBVA's official website by typing the address in your browser, or use the bank's mobile app. If you have doubts, you can also contact the bank's customer service.
The Mossos d'Eteamra recommend being alert to these fraudulent messages. They also emphasize that you should never share your confidential information via SMS or email. BBVA and other serious banking entities will never request this data through those means.
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