Google Maps, Billion Photos, en.edatv.news Urgent notice from CaixaBank: don't jeopardize your card and do this immediately
CaixaBank warns its customers of the steps they must take if the card is left behind in the ATM
It's likely that at some point you've forgotten your card at the ATM after withdrawing money or performing another transaction. As you may already know, it's important to act quickly in such a situation. CaixaBank has issued an urgent notice to remind its customers of the need to immediately block the card if this happens.
Time is against you, and it's crucial to take quick action to prevent possible unauthorized uses of your card. Generally, the terminal itself may retain the card after a while. But we won't always have that assurance.
What to do if you forget your card at the ATM?
If you realize you've forgotten your card at the ATM, the first thing you should do is block it immediately. The good news is that CaixaBank makes this process easy through various channels so you can do it quickly and easily.
If you have the CaixaBank Pay app installed on your mobile, the process is very simple. You just need to access the app and look for the "Card Blocking" option. With a few clicks, you can securely deactivate it and prevent anyone from using it.
Another option is to use CaixaBank's digital banking, CaixaBankNow. You can manage your account and block your card from any device with internet access.
If you prefer to speak with an agent, CaixaBank offers its customer service 24 hours a day, 7 days a week. You can call 900 444 333. A professional from the entity will guide you to quickly block your card and prevent possible fraud or unauthorized transactions.
Is it possible to recover the forgotten card at the CaixaBank ATM?
Once you've blocked the card, the next step is to assess whether there's a possibility of recovering it. In many cases, when the card is forgotten at the ATM, the device itself may retain it. This often happens if the ATM detects that no operation has been performed after a certain time.
If this is your case, don't worry, as it's possible that the card will be returned to the ATM after verifying your identity. This is done to ensure that only the cardholder can recover it, thus protecting your money and security.
If the ATM can't return the card to you or there's no possibility of recovering it, the next step will be to request the issuance of a new card. This process is also easy and quick. You can do it from the same digital banking or CaixaBank app, or by calling customer service.
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