Urgent Announcement From Banco Santander and Bbva: Changes Are Coming to the Offices

In recent days, there has been great anticipation regarding possible changes that could affect the service hours at bank branches. Banco Santander and BBVA are paying attention to a new initiative by Abanca, which could transform the way users access their services. This change could mean that, in the future, the branches of these banks, and other entities, modify their service hours.

Abanca has proposed a half-hour extension in its service hours, reports The Objective. Currently, their branches close at 2:00 p.m. (14:00), but the entity is considering the possibility of keeping them open until 2:30 p.m. (14:30). This measure is in a preliminary phase, as it has been presented to the staff representatives, but a definitive decision has not yet been made.

If it is finally implemented, this extension is expected to offer a significant benefit for customers. It would allow them more time to conduct their banking transactions without having to rush.

Banco Santander and BBVA Take Note

This proposal by Abanca not only aims to improve the experience of its customers. It also aims to offer more flexible service tailored to their needs. If the measure is implemented, users could access banking services up to half an hour later, granting them more time.

This extension of hours would be an important advancement. Especially for those who, for various reasons, can't visit the branches during the early hours of the day.

Abanca's measure has prompted other banks to reflect on the possibility of changing their service hours. Banco Santander and BBVA currently have service hours from Monday to Friday until 2:00 p.m. (14:00). However, with the change proposed by Abanca, it is likely that these banks will consider reviewing their opening and closing hours.

Although there are no official announcements in this regard, it is evident that a modification in service hours could improve competitiveness in the banking sector. Especially because it would offer a more convenient and accessible service for users.

Adapting to Customer Needs

Most banks in Spain close at 2:00 p.m. (14:00). But some entities have already adopted a broader schedule to better adapt to their customers' needs.

There are cases of banks that have chosen to open in the afternoon. They thus extend their service hours, offering more alternatives to users. This trend could increase if major banks like Banco Santander, BBVA, or Abanca decide to modify their hours.