A man in a yellow t-shirt is shouting in front of an Orange store that has a 50% discount sign.
LIFESTYLE

The Shock They Get at Orange: Many Explode Fed Up with It Happening Daily

Orange must act quickly before users end up seeking a solution from the competition.

Orange customers are losing patience. For some time now, many users have been complaining about a recurring problem with their internet connections. These are service interruptions, especially during the early morning hours.

This issue affects a large number of people. Many feel frustrated because the problem doesn't seem to have a definitive solution.

Why Do These Internet Outages Occur at Orange?

According to the operator itself, these outages have a technical reason. Orange routers automatically restart during low-activity hours, such as the early morning. This is done to keep the network in optimal condition, but the fact that it happens so frequently has started to cause significant annoyance.

Man in a suit sitting in front of a laptop, with a hand on his forehead and a frustrated expression, next to an Orange logo.
They endure internet outages during the early morning. | ShotPrime

While some users accept the explanation, others don't understand why this process can't be carried out differently. Without affecting connectivity so much during the nighttime hours.

One of the most notable testimonies on social media comes from a user who expressed his frustration very clearly. "Every few days in the early morning, it doesn't disappoint and throws the internet in my face," he points out angrily. He claims that the problem is not just the router restart, but also that the disconnection occurs systematically at certain hours of the night.

What bothers him the most is that, according to him, "you don't provide a solution and normalize it." The affected person also points out that, upon investigating the matter on social media, he realized that his situation is not unique. It is a widespread complaint among many Orange users.

The frustration intensifies because many consider that the operator isn't taking sufficient measures to solve the situation.

Background image of a laptop and a router in a dining room and another image of a woman with a worried gesture in front of a computer
Orange must take measures to ensure this incident doesn't happen again. | Getty Images

Complaints to Orange Don't Cease

These types of complaints are not isolated. On the contrary, they are increasingly common. Many Orange customers claim that internet service interruptions during the early morning are a constant.

For some, these interruptions are not only an annoyance but also affect their productivity. Especially those who work from home or depend on a stable connection for their daily tasks.

Despite the explanation provided by Orange about the router restarts, customers are not satisfied with the lack of solutions. Many insist that, although the operator has tried to justify the inconvenience, the truth is that the daily repetition of the interruptions causes wear and tear.

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