Man with surprised or angry expression looking at his phone in front of a Movistar store.
LIFESTYLE

New Setback for Movistar Customers: the Fine Print Can Put You Off

Movistar has a promotion that's worth it, but in return, one must commit to a contract term

In an increasingly competitive market, Movistar has launched an offer that seems irresistible to many of its customers. The company has a FTTR (Fiber to the Room) fiber service that is quite interesting. It promises a faster and more stable internet connection in every room of the house, being the perfect option for users looking to improve their home network.

One of the main advantages announced by the operator was the elimination of the initial installation fee. Until now, it amounted to 120 euros. This discount on installation is very attractive, especially for those who want to upgrade to a better connection without having to incur that additional expense.

But as often happens in many cases, the fine print of the offer has revealed some aspects that users must take into account. Otherwise, they could end up with a serious disappointment over time.

Surprised woman pointing at the Movistar logo on a blue background with light effects.
Fiber will be secured in every corner of the home | Getty Images Pro de Petrovich9, alphaspirit.it

Movistar Confirms the Existence of the Commitment to Stay

Although the FTTR fiber offer from Movistar seems like a bargain, it is important to review the details. The service has a monthly cost of 10 euros, which is reasonable when compared to other options in the market. However, this is where the real 'but' comes into play.

When contracting it, the company requires a commitment to stay for two years. This means that users must maintain the service for 24 months if they want to take advantage of the offer.

This commitment to stay has important implications. If for any reason the customer decides to unsubscribe before completing that period, they will have to face a penalty of 100 euros. This amount will be prorated, which means that the penalty will be lower the longer it takes to cancel it.

Happy woman with a tablet in front of a Movistar store
You will enjoy this service saving yourself 120 euros. | Ariwasabi

Is the Offer Worth It?

Despite this commitment to stay, many users consider that Movistar's offer is still attractive. The savings of the 120 euros initial installation fee can offset the monthly cost of 10 euros. But also the two-year commitment to stay.

Considering the improvement in internet connection quality, the FTTR fiber option can be an excellent choice. Especially for those who value a stable and high-speed connection in every room.

Additionally, the promotion has an expiration date: interested parties must contract it before March 11. However, it is not ruled out that the offer could be extended. So users might have a second chance to take advantage of it.

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