Movistar Messes Up and Will Pay Dearly: No One Expected This to Happen

Movistar has been heavily involved in the fight against piracy in Spanish soccer for some time. The company has implemented blocks on several websites to prevent access to illegal content. This decision, requested by LaLiga, has caused significant controversy due to its unforeseen consequences.

It has affected not only pirate sites but also legitimate services and its own television platform, Movistar Plus+. The measure adopted by the operator has been supported by the courts. It supports telecommunications companies in the decision to block IP addresses of websites associated with piracy.

However, this type of blocking has had unintended side effects that go beyond what was expected. One of the most evident cases occurred recently. Many Movistar users began reporting problems accessing their own television platform, Movistar Plus+.

Problems Arising from Movistar's Blocking

The blocking by Movistar mainly focuses on Cloudflare. It is a company that offers security and performance services to thousands of websites, including those that are completely legitimate.

However, due to the way the blocking is carried out, many pages using Cloudflare's services have been affected. Even though they have nothing to do with piracy.

In recent weeks, Movistar customers have experienced difficulties when trying to access websites. Especially during the times when soccer matches are held. Many users have reported problems browsing the internet, and more seriously, they have found that they can't access their own television service.

When they try to do so, they encounter error messages like "Your connection is not private" or "Error 451." These errors prevent them from enjoying the content of their subscription.

This type of incident has caused widespread discontent among Movistar users. The company's intention is good, as it seeks to combat piracy in Spanish soccer. But the consequences are being detrimental to the very customers who pay for a legitimate service.

The concern is that by blocking such broad IP addresses, Movistar is limiting access to many online services. In reality, many of them have no relation to illegal content.

Users' Reaction to Movistar's Blocking

The dissatisfaction of Movistar customers has grown exponentially. Especially because users are expected to be able to enjoy their television service without interruptions. The failures in Movistar Plus+ are being taken very seriously, as many have found themselves unable to access the television platform at key moments.

The complaints are clear. Many feel frustrated by not being able to access the content they are paying for. This, far from benefiting the fight against piracy, is causing customers to lose trust in the company.