Movistar Reveals the Trick Nobody Knew: Write It Down Because It Will Get You Out of a Jam

A few days ago, O2, the second brand of Movistar, revealed a very useful trick that will probably get you out of more than one predicament. Especially if you are a user of their network and have found yourself in a similar situation.

It all started when a user of the operator brought a recurring problem they were experiencing to their attention. This issue was occurring in one of the busiest places in the Spanish capital: Adolfo Suárez Madrid-Barajas Airport.

This customer complained that every time they were at this airport, they lost mobile data coverage. The complaint came through a message on X.

They indicated that "every time I'm at Barajas Airport I lose data coverage. Do you have any coverage problems at this airport?" they asked. It is a common concern that, if you are one of those who travel frequently, you have surely experienced at some point.

Movistar Tries to Offer a Solution

The truth is that, in general, facilities like airports shouldn't present this type of issue. They are usually well covered by telecommunications operators. However, interference and other technical factors can cause small failures that affect data coverage.

In this case, O2 decided to respond quickly to the customer and offer a simple and effective solution. The low-cost operator of Movistar recommended activating and deactivating airplane mode on their device. This small gesture can help restore the data connection, especially if the problem is related to a minor network interference.

This was explained by the customer service. "We recommend that you activate/deactivate airplane mode and then restart the device," they pointed out. It is one of those simple but effective solutions that are often overlooked.

This recommendation is very useful since airports are areas with a high concentration of people and devices. This can cause congestion in mobile networks and affect coverage. If you ever find yourself in a similar situation, try this solution and if the problem persists, it is best to contact O2.

Another Option Is to Resort to WiFi

Meanwhile, if you can't restore data coverage, there is always an alternative option. It is to connect to the free WiFi service offered by many airports, including Madrid-Barajas. It is a simple way to stay connected to the internet while waiting for your flight.

However, it is important to keep in mind that the quality of the WiFi connection can vary depending on the area and network saturation. This trick from Movistar's low-cost brand may seem like a small detail. But in day-to-day life, when we depend on our mobile connection to stay in touch with friends or perform important tasks, having this quick solution can be essential.