Vodafone's Latest Warning Is Frightening: Don't Miss Any Details of What They Say

Users of the operator Lowi, the second brand of Vodafone, have started receiving a series of fraudulent calls in recent days. To the point that it has caused some concern among customers.

The alert was raised by a user on social media. He decided to share his experience to prevent more people from falling for this scam. The circulating message indicates that Lowi customers will suffer an immediate increase of 14 euros in their monthly bill.

However, this is not true and is part of a scam designed to obtain personal data from users.

Vodafone Explains the Method of the Criminals

The fraudulent calls follow a common pattern in this type of scam. The criminals present themselves as employees of Vodafone or Lowi and claim that the rate increase is imminent. The goal of these calls is not only to scare the user with the idea of a price hike but also to obtain sensitive information.

This includes bank details, passwords, or personal information that could later be used to commit fraud. It is important to remember that operators don't make this type of communication by phone. In the event of a rate change, companies would always do so officially via email and not by call.

Additionally, on Lowi's website, in their frequently asked questions section, it is clearly stated that the price of the rates "is forever."

The customer who alerted about this scam did the right thing by contacting customer service. Fortunately, the user was not deceived by the convincing words of the scammers and acted prudently. From Lowi's customer service, they confirmed that there will be no increase in rates and that this situation is not in their short-term plans.

Take Note of What You Should Do

If you are a Lowi or Vodafone customer and receive a call of this nature, the most important thing is not to panic. First, hang up the call and, instead of following the advice of the supposed operator, contact Lowi directly. You can do this through their official numbers 121 or 1456, if you are not a customer.

These numbers are available to solve any questions you may have about your bill or your rates. Besides not falling into the trap of fraudulent calls, it is essential to protect your personal data. Never provide sensitive information over the phone to people you don't know, especially if the call comes from an unknown or suspicious source.