A woman with a confused expression in front of a BBVA bank branch.
LIFESTYLE

BBVA Had Already Warned about It: Be Extra Careful While Using This to Avoid Trouble

BBVA seriously warns its customers about what happens when a Bizum is sent to the wrong person

Bizum has established itself as one of the most popular methods for making quick and secure transfers between individuals. However, not everything is as simple as it seems. BBVA has issued an important warning that all Bizum users should take into account.

If you make a mistake when sending money through this service, it won't be possible to automatically claim the return of that money. Therefore, it is important to know how to act in these cases to avoid uncomfortable situations.

BBVA Explains How to Act if You Make a Mistake 

First, it is important to understand how Bizum works. This tool allows you to send money instantly to anyone who has their phone number linked to the application. The process is quick and simple, but the main drawback is that once the payment is made, there is no direct option to cancel it.

Montage with a background of a person holding a mobile phone with a blank screen, next to it the Bizum wolf and a wad of 50-euro bills in the hand of another person
Once you make the Bizum, there is no turning back | Pexels, Wikimedia, Bizum

If you make a mistake by sending money to the wrong person, there is no function that allows you to request the return of those funds. This is because transfers made through this platform are final and irreversible.

Although you can't automatically claim the money back, there are some solutions you can try. The first option is to contact the person to whom you mistakenly sent the money directly.

If the recipient is registered with Bizum, they can easily return the money. They just need to access their transactions and click on the "Return" option to send the money back to your account.

Person holding a mobile phone with the Bizum logo on the screen.
Bizum is one of the most commonly used methods for sending and receiving money | Pexels de bongkarn thanyakij, Bizum, en.edatv.news

It is important to note that, if the recipient is not registered with Bizum, the process is somewhat different. In these cases, the recipient will receive an invitation message via SMS to join Bizum and accept the money. If the recipient doesn't accept the invitation within two days, the transaction will be automatically canceled, and the money will be returned to your account.

Avoid Mistakes When Sending Money through Bizum

BBVA assures that these types of situations, where an incorrect money transfer is made, are more common than they seem. In fact, it is recommended to be cautious before sending any payment through Bizum. The best way to avoid these types of problems is to carefully verify that the data you have entered is correct before confirming the transaction.

It is essential to ensure that the recipient's phone number be correct and that the person you are sending the money to be the one you intend. Additionally, always check the amount and any message you have added to the transfer. A simple typo can result in a loss of money that you won't be able to recover.

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