A woman with a surprised face in the foreground, and in the background an Orange store
LIFESTYLE

Orange's Bad Practices Catch Up with It Again: 'Be Very Careful'

Customers report that they end up being charged more than what is stipulated in the contract and also that their data is shared with third parties.

Once again, the errors and bad practices of Orange have been exposed thanks to complaints from its own customers. The widespread discontent with this telecommunications company has become a recurring topic in user forums. Many claim that it is one of the least convenient options in terms of mobile telephony.

One of the most notable comments comes from a user who doesn't hesitate to label Orange as "the worst mobile company in Spain." This comment on the social network X is expanded with a series of problems he finds with the operator.

He actually confesses that he feels deceived. "You sign up for plans and they charge you more than what was agreed upon." Over the past few years, this has been a constant for many, who claim that it doesn't respect the agreed terms of service contracts.

A man consults a bill and in the circle, the Orange logo
Receive invoices for an amount higher than contracted | Getty Images Signature

In addition to this recurring problem, another aspect that has caused great concern is the lack of respect for the data protection law. According to the published complaint, Orange shares its users' personal information with third parties. This can lead to annoying calls and emails from other companies unrelated to the operator.

This practice, which violates the current data protection regulations in Spain, has been pointed out as a serious violation of users' privacy.

Doesn't Want Orange to Deceive More People

With all these failures in sight, this user has no doubts: "Be very careful with them." This advice is a serious warning for those considering signing up for Orange's plans. The experience of many customers shows that the operator doesn't deliver on what is promised on several occasions.

Photomontage with a background image of an Orange store and a fan of euro bills in front
Some users believe they are being overcharged by Orange | Europa Press, DAPA Images

Therefore, complaints against the operator continue to accumulate. As more customers share their negative experiences, it is confirmed that the company hasn't corrected many of its failures over time. If you are considering switching operators, it is important to take these warnings into account before deciding on them.

The experiences of other users, who mention problems with rates and the handling of personal data, are clear signs. They warn that one must be very careful with this company.

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