A person with a surprised expression in front of a Walmart store.
CONSUMER AFFAIRS

Walmart Sends a Message to All Its Members: You Won't Be Able to Do It in the United States Anymore

Walmart Will Stop Accepting These Bills in a Few Months

Walmart has announced a new measure that will take effect starting November 2025. From that date, it will stop accepting dollar bills considered "mutilated." This decision is not exclusive to the chain, as other retailers in the United States are also joining.

Walmart Clarifies: What Is Considered a Mutilated Bill?

"Mutilated" bills are those that show physical damage. This includes cuts, torn edges, broken corners, or any alteration that prevents their complete identification. Bills that are faded or have lost visible security features are also considered as such.

Store entrance with the Walmart logo on the facade.
Walmart Sets the Date: Starting in November | Grok

This change will affect all denominations of dollars currently in circulation. It will also include $500, $1,000, and $10,000 bills, which, although no longer printed for decades, are still legal and can be found in private collections or exceptional transactions.

Impact on Consumers

The measure could affect millions of consumers accustomed to using cash in their daily purchases. In rural areas or among older people, the use of bills is still common. The rejection of damaged bills could cause inconvenience if not properly communicated.

Walmart recommends its customers check their bills before using them in-store. If any show damage, it is suggested to go to a bank for replacement. Banks have official procedures to validate and replace deteriorated paper money.

A Measure for Security Purposes

The decision is part of a national strategy to strengthen financial security. The use of damaged bills can hinder the detection of counterfeits. It can also cause delays at payment points and problems in automatic payment systems.

Storefront with a large blue sign, which is Walmart.
Walmart Clarifies What It Considers "Mutilated" Bills | Grok

Retailers, like Walmart, argue that accepting only bills in good condition streamlines operations. It also reduces the risk of fraud and improves cash flow control. This policy has already been applied in some establishments and ATMs for years, but it is now being standardized nationwide.

What About Old Bills?

Although high-denomination bills like $500, $1,000, or $10,000 are not used in regular commerce, the measure includes them. Despite being legal, their acceptance will be limited if they show damage. Their value in the collectors' market will remain high, but in everyday commerce, they will be increasingly difficult to use.

Preparing for the Change

Walmart and other chains have already begun informing customers about this update. It is expected that, in the coming months, notices will be placed in physical stores and on their digital platforms. Staff will also be trained to handle cases where bills can't be accepted.

The change, although it may seem minor, represents a step toward greater standardization and control in the use of cash. In a context where digital payments are gaining ground, keeping the integrity of physical money is more important than ever.

Those who still prefer to pay with bills will need to be vigilant. Checking the condition of each dollar before reaching the checkout will be key to avoiding surprises. With this new policy, Walmart seeks greater security, but it also places the responsibility of taking care of their cash in the hands of the customer.

➡️ Consumer Affairs

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