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CONSUMER AFFAIRS

Verizon Sets Off All the Alarms with This Message: Be Careful

Verizon Warns Customers About the Need to Thoroughly Review the Fine Print of Contracts

Verizon has issued an important message that has left many of its customers worried. Especially those who enjoy unlimited data plans. The fact is, although it is often believed that unlimited means exactly that, the reality is quite different.

What is promised is not always what is delivered. In recent days, several users have shared on social media that they have received warnings from Verizon. Even after having subscribed to their most comprehensive plans.

The reason is usage considered excessive by the company. They are starting to pay more attention to the data consumption habits of their most demanding customers.

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Verizon Clarifies That the Term Unlimited Also Has Limits | Getty Images, Archivo

Verizon Imposes Caps

Verizon claims that its Unlimited Ultimate plan doesn't impose limits on mobile data for normal use. But the truth is that there are certain caps that, while not always clearly explained in the contract, do exist.

According to an internal leak, those users who exceed very high consumption over several months could receive a warning. There is even talk of a possible cancellation of their plan. This has set off all the alarms.

A well-known YouTuber revealed information obtained from a reliable source. Verizon is considering modifying or eliminating the current data limit for mobile hotspots within its Unlimited Ultimate plan.

Currently, this plan allows up to 60 GB per month for hotspot use without restrictions. But once this limit is exceeded, the connection speed is drastically reduced.

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Verizon is one of the most competitive companies in the market in the United States | Grok

The most curious thing is that, despite the talk of "unlimited data," this limitation for using your smartphone as an internet hotspot is a reality. Although it is rumored that the new limit could increase to 200 GB, there is still a cap. This calls into question the true meaning of unlimited.

Verizon Comments on Other Benefits

Verizon also talks about new benefits for customers of the myPlan plan. Among them, the possibility of making unlimited calls and other extras that have not yet been fully detailed. This information comes from an internal email addressed to employees.

Verizon's plans remain competitive and are among the most powerful in the market. But it is important for users to understand that the term unlimited has nuances. Yes, you can use a large amount of data, but if you go too far, you could end up on the list of users monitored by the company.

Therefore, if you are a Verizon customer or are thinking of switching to one of their plans, it is worth reviewing the plan details carefully. Verizon's notice makes it clear that they will now have more control over these consumptions.

➡️ Consumer Affairs

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