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CONSUMER AFFAIRS

Chase Bank Gets Serious with Millions of Americans: Never Do It, It's a Danger

Chase Bank Warns Its Customers Sternly Not to Make This Common Mistake at ATMs

Chase Bank has issued an urgent warning to its customers about a new ATM fraud method. The bank urges extreme caution when using cards at these devices, as scammers have developed sophisticated techniques to steal information and empty bank accounts.

Chase Bank's Advice You Should Never Forget at an ATM

One of Chase Bank's most important pieces of advice is to always cover the keypad with your hand when entering your PIN. This simple gesture can protect you from hidden cameras or people trying to spy on your code. Not doing so exposes you to criminals obtaining your PIN and accessing your money.

A thoughtful woman in a light sweater is superimposed over the image of a building with the Chase logo.
Never Forget This Advice for What May Happen | Grok, Getty Images

The PIN is the key to accessing your bank account. If someone obtains it, they can make transactions without your authorization. Scammers use various techniques to capture this information, such as hidden cameras, fake keypads, or simply watching as you enter your code.

The Scammers' New Trick: Glue and "Tap" Function

Recently, a scam has been detected where thieves use glue to disable the card insertion slot in ATMs. This forces users to use the "tap" (contactless payment) function of their cards. Meanwhile, scammers watch or record the moment the PIN is entered, and then use this information to make fraudulent withdrawals.

  • Don't stop covering the keypad: Always use your free hand to cover the keypad while entering your PIN.
  • Don't accept help from strangers: If someone offers to help you at the ATM, politely decline and stay alert.
  • Don't use ATMs with signs of tampering: If you notice anything unusual at the ATM, such as loose parts or additional devices, avoid using it and notify the bank.
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This modus operandi of the scammers is very dangerous | Getty Images, Grok, en.edatv.news
  • Don't use the "tap" function at suspicious ATMs: If the insertion slot is blocked, consider finding another ATM or conducting the transaction inside the bank.

Other "Tips" Recommended by Chase Bank to Keep Security

To avoid unnecessary scares, check your Chase Bank accounts regularly and monitor your transactions to detect any suspicious activity. Additionally, changing your PIN regularly can reduce the risk of fraud.

Report any anomalies, if you suspect you have been a victim of a scam, contact your bank and the authorities immediately. The security of your cards and bank accounts largely depends on your vigilance and caution. Follow these recommendations to protect yourself from scammers and keep your finances safe.

➡️ Consumer Affairs

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