Urgent notice from Citibank about their ATMs: It's clear, doing this is prohibited

Citibank has issued an urgent notice that directly affects all its customers. The entity has imposed new limits on cash withdrawals from its ATMs. It has made it clear: there are things that, from now on, are prohibited, and if one tries to bypass this rule, access to cash will not be possible.

Citibank doesn't allow you to cross the line: watch out for this decision with its ATMs

The bank has set a maximum limit per transaction. From now on, only a maximum of $1,000 per transaction can be withdrawn from its ATMs. Additionally, a daily limit has also been established that can't be exceeded under any circumstances: $2,000 per day per customer.

Citibank's explanation is clear: the goal is to increase security, both for its customers and for operations in general. According to the entity, certain suspicious patterns have been detected that could be linked to financial fraud and illicit activities. Therefore, it was necessary to act as soon as possible.

Citibank's recommendation for withdrawing larger amounts

Citibank also argues that, in most cases, these amounts are more than sufficient to cover the customer's daily cash needs. Additionally, it recommends that for larger amounts, secure transfers or withdrawals at the counter be made, upon request.

But the measure has caused a stir. The reaction from customers was swift. Many understand the reason for the restriction, but others consider it a step backward.

On social media and forums, several users complain that this limits their financial autonomy. Especially if they need to make significant cash payments or live in areas where there aren't many branches available.

It's prohibited to perform multiple transactions to bypass the daily limit

Some customers have also pointed out that they weren't informed sufficiently in advance. Although Citibank has sent notifications via email and its mobile app, not all users were aware, which has caused some annoyance.

Despite the criticisms, Citibank insists that the measure is necessary and that exceeding the set limits will not be allowed under any circumstances. It's prohibited to perform multiple transactions to bypass the daily limit. If suspicious attempts are detected, the system may temporarily block the card for security.

With this notice, Citibank makes it clear that the priority is the protection of the customer and the financial system. Although it may seem like an inconvenience, the entity believes it's a key step to curb the misuse of cash at its ATMs.