Official: Verizon Makes a Promise to Its Customers and It's Absolutely Crazy

Verizon has made an announcement that's causing a stir. The company has launched a new proposal that promises to keep its rates unchanged for three years. But as is often the case, there are some important details that users need to know before celebrating.

This proposal is valid for all its customers, both new and existing. This means that if you subscribe to one of their eligible plans, your monthly rate won't change for the next 36 months.

But this promise doesn't automatically apply to all users. To benefit, it's mandatory to have one of the new myPlan (for mobile) or myHome (for residential services) plans. If you're not on one of these plans, you won't receive this price protection.

Verizon Confirms That Fine Print Matters

Although the offer sounds great, it's essential to read the fine print. The price guarantee doesn't include taxes or additional charges. This means that Verizon could raise those costs at any time, even if your base rate remains unchanged.

That is, if at any point they decide to adjust prices, they could do so through these other concepts. Additionally, every time you modify your myPlan, the three-year counter will reset.

In other words, you'll get another three years of price guarantee from the moment of the change. This can be positive or a way to make the customer extend their stay with the operator.

Additional Offers to Attract More Users

As part of this new phase, Verizon has also launched other attractive promotions. For example, you can get a free phone by trading in any device in any condition. However, it must be a mobile from the brands Google, Apple, or Samsung, and you must be on a myPlan for the promotion to be valid.

The company has also announced free satellite messaging for everyone, which can be useful in rural areas or in case of emergencies. Additionally, if you combine mobile and residential services, you can save $15 a month. With Verizon Perks, they offer up to 40% off popular streaming services, which can translate into significant monthly savings.

Is Verizon the Best Option Now?

Verizon claims to be the first and only operator in the United States to offer a fixed price guarantee for three years. Both for new and existing customers.

The best part is that you don't need to do anything to activate it. If you're already on one of the mentioned plans, you'll be automatically enrolled. Undoubtedly, this strategy aims to reinforce customer loyalty and attract new users in an increasingly competitive market.