A woman with a surprised expression appears in front of the facades of Walmart and Sam's Club.
CONSUMER AFFAIRS

It's official: Walmart follows Sam's Club's steps and announces an unexpected novelty

Walmart takes an important step in its evolution just like Sam's Club, taking shopping to the next level

Walmart, one of the world's largest retailers, has decided to take a step forward in its modernization strategy. The chain has begun implementing new technologies in its stores, seeking to adapt to new market demands. This change is not only limited to the renovation of its establishments but also promises to transform the shopping experience for its customers.

Recently, Walmart opened a futuristic store in Cypress, Texas, marking the beginning of a series of changes in its stores. This new store, which incorporates digital tools and modern services, aims to offer a smoother and more efficient experience for consumers. One of the main innovations it offers is the use of QR codes on products, something that had already been seen in some Sam's Club stores.

Facade of a Walmart Supercenter store with a blue and yellow exterior design.
Walmart incorporates QR codes to improve shopping | Walmart

The store of the future: a renewed and digitized space

The "store of the future" concept seeks to integrate the best of physical and digital, in its Cypress establishment, customers will find new sections of products and services. For example, a modernized pharmacy with drive-thru service, which will allow consumers to make their purchases without leaving their vehicle. Additionally, gastronomic areas have been incorporated, such as a Hispanic bakery where fresh tortillas can be purchased, and a freshly prepared sushi corner, reports the media The Sun.

In addition to the gastronomic offer, Walmart has included a fuel station with a capacity for up to 16 vehicles. This is an effort to create a comprehensive environment where customers can access all their services in one place. The digitization, such as the incorporation of QR codes on products, will allow consumers to obtain more information about the products through their mobile phones.

Entrance of a Walmart store with people going in and out and several cars parked in front.
Walmart adds a service station for 16 vehicles | en.edatv.news, Grok

Sam's Club also modernizes with similar technology

The Walmart model is not unique in the sector, Sam's Club, its wholesale store chain, has also begun to apply changes in its points of sale. In its establishments, QR codes have been installed on products, allowing users to access more details from their mobile phones. In fact, in a Texas store, Sam's Club has eliminated traditional checkout counters and introduced a digital scan and pay system through its app.

Despite the advances, some Sam's Club members have expressed concern about the possible elimination of traditional payment methods. However, the chain has confirmed that several of its stores are being renovated under this new model. The incorporation of digital technology not only improves the customer experience but also offers a faster and more efficient alternative for those who prefer to avoid long lines.

Both Walmart and Sam's Club are paving the way for a more modern and technological shopping experience. With the implementation of QR codes, service stations, and other innovations, both chains seek to stay at the forefront in the competitive world of retail.

➡️ Consumer Affairs

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