Woman surprised in front of a Verizon store.
CONSUMER AFFAIRS

Important notice from Verizon to those switching carriers: it won't always be free

Verizon reminds that before signing up with the company, you must meet a series of requirements and details

Verizon is sending a clear message to all customers who are thinking about switching to their network. The sign-up process may seem simple and free of charge, but it won't always be completely free.

The company offers certain conveniences so new users can keep their current phone number. However, they also remind customers that there are important details to consider before starting the porting process.

When a new customer wants to bring their number to Verizon, they must provide some key information. This step is mandatory so the switching process can go smoothly. Among the required data is the phone number the customer wants to keep, which must be active at that time.

Person holding a mobile phone displaying the Verizon logo on the screen.
Switching to Verizon is easier and faster than you think | en.edatv.news, Pexels de bongkarn thanyakij, Verizon

In addition, it's essential to know the account number from the previous carrier, which usually appears on the current service bill. If the procedure is done in person, Verizon recommends bringing the most recent bill. All the necessary information to make porting easier can be found there.

Another essential requirement is a security code. This code varies depending on the original provider. It could be a transfer PIN, a security PIN, an account PIN, or even a password.

The important thing is that this code must be specific to the line being transferred. The general access code for the old carrier's account won't work.

An alternate contact number, different from the number being ported, is also requested. This is so Verizon can contact the new customer if any issues arise during the process.

People walking on the sidewalk next to a building with large windows.
The operator reminds that this process to transfer the number will initially be free | Grok

The cost of transferring the number to Verizon

One aspect many customers want to know in advance is whether there is any cost when switching to Verizon. According to the company, they don't charge any fee for transferring the number. However, it's important to keep in mind that additional charges could appear from the previous carrier.

For example, if the customer still has an active contract, they may have to pay an early termination fee. Or even settle the outstanding balance on the mobile device. These expenses aren't Verizon's responsibility, but depend on the agreement the user signed with their former provider.

Switching to this carrier can be a great decision if you're looking for good coverage and new plans. Just make sure everything is in order so the transition is as smooth as possible.

➡️ Consumer Affairs

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