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CONSUMER AFFAIRS

The hidden secret of T-Mobile comes to light: thousands of Americans won't think twice

T-Mobile allows customers with this plan who regret their decision to return to their previous carrier without penalty

Many times, switching phone companies can raise doubts. What if the new service isn't as good as you expected? What if the change ends up being a costly mistake? Well, T-Mobile has an answer for that.

What many still don't know is that this company offers a plan that gives peace of mind to those considering making the switch. It's the Go Back guarantee, a proposal that can make a difference.

This plan is designed for new customers who are willing to make the switch to T-Mobile but want to have a safety net in case they're not completely satisfied. If you decide to move to T-Mobile and, within the first 30 days, feel that the service isn't what you expected, you have the option to return to your previous provider.

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T-Mobile trusts their good service a lot | T-Mobile

T-Mobile's proposal will convince many

In addition, T-Mobile reimburses you $125 for each line that meets certain requirements. This applies to a maximum of 12 lines. The reimbursement isn't in cash, but through a prepaid virtual Mastercard, which you can use for your purchases.

The card doesn't allow cash withdrawals and is valid for six months from the date it's issued. Best of all, according to official information, this card may take about five weeks to arrive. This is quite reasonable.

To access this plan, you need to open a new account with T-Mobile and activate at least one voice line. You also need to port your number, meaning you bring your phone number from another participating company. Among the operators you can switch from are AT&T, Verizon, Spectrum, Claro in Puerto Rico, Liberty Wireless, Xfinity, and UScellular.

It's also important that you keep your account up to date with T-Mobile, with no outstanding payments or service issues. If after trying you decide to return to your previous provider, you must contact T-Mobile before making the change. This way, they can properly process your reimbursement request.

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T-Mobile will open the doors to many customers with this initiative | Getty Images Pro, X, T-Mobile

The trust T-Mobile shows

This plan not only offers flexibility, but also shows the trust T-Mobile has in their network and customer service. The company knows that many users want to try new options but are afraid of making a mistake. That's why this guarantee works as a kind of safety net.

In a market where competition is strong, this type of offer can make a big difference for thousands of Americans. There's no doubt: if you're thinking about switching companies, T-Mobile's Go Back plan could be just what you need. It lets you try without real commitment and with the peace of mind of being able to go back if you're not satisfied. 

➡️ Consumer Affairs

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