Chase Bank Reacts and Issues an Urgent Statement to Millions of Americans

Chase Bank has issued an urgent statement alerting all its customers about the increase in digital fraud, especially those originating on social media. The financial entity has observed a significant rise in scams that put its users' assets at risk.​

Increase in Digital Fraud and More Dangerous Techniques: Chase Bank Warns Everyone

In recent times, cybercriminals have refined their techniques to deceive users. One of the most common is the creation of fake profiles on platforms like Facebook and Instagram, where they offer non-existent products or services. 

Upon making the payment, usually through applications like Zelle, the buyer never receives the product and loses their money. ​Another dangerous tactic is identity theft, where scammers impersonate acquaintances or family members urgently requesting money. These requests often arrive via direct messages on social media or messaging apps.​

Chase Bank's Measures to Protect Its Customers

To combat these threats, Chase Bank has implemented new security rules. Since March 23, the bank blocks or delays payments made through Zelle that originate from interactions on social media.

This measure aims to prevent scams and ensure that Zelle is used only between known and trusted individuals. Additionally, Chase may request additional information to assess the legitimacy of payments linked to social media and, if necessary, block suspicious transactions. ​

Tips to Minimize the Risk of Theft from Digital Fraud

To protect against digital fraud and reduce the risk of theft, Chase Bank recommends ignoring offers or money requests from strangers on social media. Verify the identity of individuals before making any financial transaction.

• Use payment methods that offer buyer protection, like credit cards, instead of direct transfers or unprotected apps.

• Avoid sharing personal or financial information on public platforms or with untrusted individuals.

• Be alert to suspicious signs, such as prices that are too low or urgency in money requests.

Chase Bank emphasizes the importance of education and caution when interacting in the digital environment. By following these tips and being aware of cybercriminals' tactics, customers can minimize the risk of falling victim to digital fraud. ​

Financial security is a shared responsibility. Chase Bank continues to work to provide a secure environment, but it is essential that users also take proactive measures to protect their information and resources.