Surprised man in front of a Santander Bank branch with a red sign behind.
LIFESTYLE

Banco Santander's announcement to thousands of customers: February comes with this surprise

The banking entity facilitates the return of receipts to its users through its online platform and mobile application.

This February, Banco Santander brings excellent news for its customers. An innovative feature that simplifies the return of bills quickly and efficiently.

The bank has designed an intuitive process that allows users to manage their bills from home or anywhere through its app. An initiative that reduces time and paperwork.

Background image of a Santander bank teller and another image of a person with 50 euro bills in their hand
Banco Santander's initiative facilitates bill management | Getty Images, Europa Press

Returning a Bill Has Never been so Easy with Banco Santander

Banco Santander positions itself as a leader in banking services by offering its customers the ability to return a bill easily and securely. This service is designed to facilitate the financial life of users, as it allows them to manage their finances with greater control and flexibility.

For those who prefer to use Banco Santander's Online Banking, the process is quite straightforward. Simply access your account using your access key and go to your global position.

Once inside, follow these steps: select the "Accounts and Cards" section and click on "Bills" to see all domiciled bills. Now, choose the bill you wish to return and select the "Return Bill" option.

Person using a laptop with a Banco Santander logo on the screen.
Santander reaffirms its commitment to innovation and customer satisfaction | Banco Santander, Getty Images de BartekSzewczyk, en.edatv.news

In addition to returning bills, this section offers other functionalities such as requesting a duplicate, downloading the bill in PDF format, or printing it. You can also cancel the direct debit or transfer the bill to another bank account.

To complete the operation, you only need to confirm with your Electronic Signature. This step ensures the security of the transaction.

Users who prefer to manage their finances through mobile devices also have a convenient option. The Banco Santander app offers a process similar to the web.

A hand holds a mobile phone displaying the Santander logo with a notification while a branch of the bank with an ATM can be seen in the background.
Banco Santander's app offers a process similar to that of the website. | Google Maps, Atstock Productions, en.edatv.news

Access your account with your access key and follow these steps. Navigate to the "Bills" section within your global position, select the bill you wish to return, and select "Return Bill" to proceed with the operation.

The app not only allows bill returns. It also facilitates downloading in PDF, requesting duplicates, canceling direct debits, and domiciling to another account. The final confirmation is done through the Electronic Signature, ensuring the integrity of the operation.

It is important to mention that if for any reason you return a bill by mistake or decide that you want the payment to be domiciled in your account again, you must contact the issuing company of the bill. Only they can reactivate the direct debit in your bank account and ensure that your payments are made correctly.

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