A smiling woman with her fists raised is in front of a Verizon store on a city street.
CONSUMER AFFAIRS

Major applause for Verizon: customers thank them for making it happen

The operator's users breathe easy after learning that they can sign up for this security service

Verizon has done it again. With a proposal designed for their users' peace of mind, they've launched a service that's receiving praise from many Americans. It's called Mobile Secure, a plan that promises protection, convenience, and personalized assistance for just $6.90 per month per line.

This new service is designed for those who value digital security and want to have full control over their devices. With Mobile Secure, the carrier offers their customers premium technical support available 24 hours a day. This guarantees immediate attention in case of phone issues or questions about how it works.

In addition, experts are always available to help you keep your digital tools protected and optimized. This is highly valued in an increasingly connected world.

People walking on the sidewalk in front of a Verizon store.
Verizon makes a significant effort to ensure greater security and peace of mind for users | Archivo

Verizon is a great help to users

One of the most notable benefits of this plan is its broad coverage. Although the price is per line, there's an option for larger accounts called Mobile Secure Multi-Device. It's ideal for families or businesses that need to protect several devices at once.

The service also includes advanced features like automatic blocking of high-risk suspicious calls, which are sent directly to voicemail. This helps reduce spam and improve the user experience.

To enjoy these features, you only need a compatible smartphone and to install the Digital Secure app. Some options can also be used from tablets or computers, which offers greater flexibility. In addition, Verizon makes it easy to access security settings with a dedicated app to manage call filters and other personalized controls.

But that's not all, Verizon also offers a complete experience that goes beyond the digital. If you buy a new device from their website, you can access same-day delivery and installation thanks to Pro On the Go. This means you can have your new phone in your hands and perfectly set up within hours, with no complications or long waits.

Verizon logo on a glass window with a city street reflected.
This operator gives many reasons to trust him | Grok

Another advantage is in-person device upgrades. With a prior appointment, a specialist can help you optimize your device, install a screen protector at no extra cost, and answer any questions.

It can be canceled at any time

All of this can be easily activated from the My Verizon account, with no complicated processes. Registration is simple, setup as well, and you can cancel the service at any time. In addition, if you decide to do so, you'll receive a proportional refund for the current month.

Verizon has managed to make a difference with a complete, clear service focused on what really matters: the customer's peace of mind. For an affordable monthly price, you get a security and technical support package that takes the mobile experience to another level. It's no surprise that so many users are applauding this initiative.

➡️ Consumer Affairs

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