A man with a surprised expression in front of an AT&T building.
CONSUMER AFFAIRS

AT&T's message to thousands of Americans about cell phones: take it very seriously

AT&T clears up a question that many users had, which can be very useful for them from now on

Many parents in the United States are asking themselves an important question. They wonder when and what kind of phone they should buy for their children. AT&T has shared very useful tips that can help parents make this decision with greater confidence.

Yes, they've confirmed what many already suspected. Not all phones are suitable for children, and you have to choose carefully.

A surprised person points to a mobile phone, with the AT&T logo next to it.
Choose carefully the phone you buy for your children | Khosro, AT&T

If you're thinking about buying your child's first phone, the carrier recommends that before deciding, you carefully analyze what they need it for. If the idea is to have it simply for safety, so they can communicate in case of emergency, it's not necessary to choose an advanced smartphone. In fact, a simple phone may be the best option.

Basic or flip models, which still exist, can be much more appropriate for young children. These phones are easy to use and don't come with all the distractions or complications of modern smartphones. Although they allow internet access, their browsing is slow and limited, which reduces exposure to unwanted content.

AT&T suggests it should have parental controls

However, if you decide to buy a more modern phone, AT&T suggests that you make sure the device allows you to install parental control tools. Apps like AT&T Secure Family can help you keep track of how your child uses the phone.

These options let you control how much time they spend in front of the screen, filter content by age, block inappropriate pages or apps, and even receive alerts when the child enters or leaves certain places, like school. This type of control gives parents a lot of peace of mind and offers greater safety for children.

Another important aspect that AT&T highlights is the phone's durability. Children, especially when using a phone for the first time, tend to be careless. That's why it's highly recommended to get a sturdy case and a good screen protector.

People lining up outside an AT&T store.
AT&T makes it easy for you to make the right choice | Grok

This can prevent the device from breaking at the first drop. It's also advised to get insurance that covers damage, theft, or loss. That way, if the phone breaks or disappears, you won't have to make a large investment again.

A phone suited to their needs

AT&T advises parents to be strategic when choosing their children's first phone. It's not just about having a modern device, but about finding the one that best suits their needs and age.

With a good choice, you can make sure your child is connected, protected, and not exposed to unnecessary risks. Phones are a powerful tool, but only if they're used responsibly and with the necessary care.

➡️ Consumer Affairs

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